At Pridevi (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
a) Personal Information
Name
Email address
Billing and delivery address
Phone number
Account login details (such as password)
Order and product preferences
b) Payment Information
Payment details such as credit/debit card or UPI information are not stored by us. These are securely processed by our authorized payment service providers.
c) Technical and Usage Data
We may automatically collect:
IP address
Browser type and version
Device information
Referring website (URL)
Pages visited and time spent on the website
Clickstream data and interactions
This data helps us understand user behavior and improve our services. Such information is generally aggregated and not used to personally identify users.
2. How We Use Your Information
We use the information collected for the following purposes:
-To process and deliver your orders
-To manage and maintain your account
-To provide customer support
-To improve website performance, functionality, and user experience
-To detect and prevent fraud or misuse
With your consent, we may also use your contact details to send promotional offers, product updates, or marketing communications. You may opt out of these communications at any time.
3. Communication and Consent
By providing your contact details, you consent to receive communications from us via email, phone, or other channels for purposes related to your orders, account, or promotional updates (where applicable).
You have the right to withdraw your consent for marketing communications at any time.
4. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information with:
Trusted payment gateways for secure transaction processing
Logistics and delivery partners to fulfill your orders
Service providers assisting in website operations (e.g., hosting, analytics)
All such third parties are obligated to protect your data and use it only for specified purposes.
5. Payment Security
All payment transactions are processed through secure and authorized payment gateways using advanced encryption technologies (SSL).
We do not store or retain your credit card, debit card, or UPI details on our servers.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These include:
Secure servers and encryption protocols
Firewalls and restricted data access
Regular security monitoring
6. Data Retention
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and regulatory obligations
You may request deletion of your data, subject to applicable legal requirements.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us using the details below.
8. Third-Party Services
Our website may include links or integrations with third-party services. We are not responsible for the privacy practices of such external platforms.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. Updated versions will be posted on this page.
We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: venturewithradhika@gmail.com
Business Name: Radhika Ventures